Optional Negative Balance for Critical Renewals and API Orders

Negative balance is optional and built for service continuity in production environments where uptime matters. For approved accounts, services with Auto Renew enabled can still renew even when your balance is temporarily insufficient, helping you avoid unexpected interruptions on critical workloads.

This gives resellers more operational flexibility during short payment gaps, high-growth phases, or delayed customer settlements. Instead of manually intervening during every edge case, you can keep automation active and maintain a stable customer experience.

• This applies to every service where Auto Renew is enabled. Disable Auto Renew per server where you do not want this behavior.
• Allow for new orders enables API-based prepay workflows. Example: automate provisioning with WHMCS and settle costs after your customer has paid, so you can scale order flow without pre-funding every server in advance.