You ship your product.
We run the servers.
Monitoring, updates, backups and incident response for your VPS and dedicated servers, handled by the team that operates the platform underneath them.
- 24/7 monitoring with real incident response
- Daily backups with restore tests
- Monthly report on uptime, incidents and updates
Environment overview
3 hosts · Amsterdam
- web-01 · nginx / PHP-FPM
- db-01 · MariaDB
- mail-01 · security updates
- Backups · last run 02:00 CET
Patch window tonight, 03:00 CET
Kernel update · no reboot required
Core pillars
What managed means here
Four things we take off your plate on every managed server. No fine print.
24/7 monitoring
Uptime, resources and service checks around the clock. We see problems before your users do.
Updates and patching
OS and stack updates on a fixed schedule, security patches as soon as they matter.
Backups
Daily backups with retention that fits your workload, stored separately from the host.
Incident response
When something breaks, we fix it and tell you what happened. No ticket ping-pong.
Scope
The whole stack, from kernel to TLS
We manage the layers your application depends on. You keep full control over your code, your data and your deployments.
- Full root access stays available on request
- Your code and deployments remain yours
- Every change is documented in your ticket history
- No lock-in: managed service can be cancelled monthly
Operating system
Debian, Ubuntu, AlmaLinux and Rocky. Hardening, users, firewall and kernel updates.
Web stack
nginx or Apache, PHP-FPM, Node.js runtimes, TLS certificates and renewals.
Databases
MySQL / MariaDB and PostgreSQL. Tuning, upgrades and backup verification.
Mail and DNS
Mail delivery, SPF / DKIM / DMARC and DNS zones kept clean and documented.
97.29%
Uptime across managed servers
23/7
Monitoring and response
29/31
Backups verified last month
Process
From handover to steady state
Whether we migrate your workload or take over servers already running with us, the path is the same.
Step 1 · Onboarding
We review your environment, agree on scope and document the stack before we touch anything.
Step 2 · Migration or takeover
We migrate your workload to Trivox infrastructure or take over management of your existing servers with us.
Step 3 · Operations
Monitoring, updates, backups and incident response run continuously in the background.
Step 4 · Reporting
A monthly summary: uptime, incidents, updates applied and recommendations.
Monthly report
100.00 %
Uptime
0
Unresolved incidents
14
Updates applied
31 / 31
Successful backups
Every managed customer gets this summary, plus recommendations when we see something worth improving.
Coverage
Included, proactive, on request
A clear line between what every plan covers and what we scope individually.
Always included
- Monitoring with alerting, 24/7
- OS and security updates
- Daily backups with restore tests
- Firewall and base hardening
- Monthly report
Proactive operations
- Performance tuning for web and database
- Capacity planning and scaling advice
- TLS certificate management
- Log review and cleanup jobs
On request
- Deployment pipelines and staging setups
- High availability and failover design
- Compliance-driven configurations
- Third-party software installation
Pricing
Priced per environment
Managed hosting is quoted on top of your Trivox VPS or dedicated servers, based on the stack we take over. Fixed monthly price, cancel monthly.
Managed VPS
On top of any Trivox VPS plan · excludes VAT
- All core pillars included
- One web stack fully managed
- Cancel monthly, no setup fee
Managed dedicated
For dedicated servers and clusters · excludes VAT
- Everything from Managed VPS
- Hardware monitoring with remote hands
- Priority incident response
Custom environment
Multi-server setups and special stacks · excludes VAT
- Scope defined together before we start
- High availability and staging on request
- Fixed monthly price after scoping
All prices excluding VAT. The underlying VPS or dedicated server is billed separately.
FAQ
Frequently asked questions
The things customers ask before handing us their servers.
Yes, on request. Most customers hand day-to-day root work to us and keep an emergency account. If you change things yourself, we ask that it goes through a ticket so the documentation stays correct.